We have the tools,
you have the talent
At American Cruise Lines, we provide the skills needed for your role through our training program at our state-of-the-art facility in Salt Lake City, UT. Our Training combines hands-on learning with expert-led instruction, ensuring you gain both knowledge and practical experience. Designed to meet diverse learning needs and real-world applications, our traning encourages continuous improvement and success through support and collaboration.
Training Process & Timeline:
After completing all pre-employment steps, you will join a Virtual Training Orientation held one week before your scheduled training to review expectations and preparation. Shore-side training lasts 3 to 5 days, depending on the position, with each day typically lasting 12 hours.
Topics Covered: company culture, guest service standards, procedures and processes, job duties and responsibilities, shipboard safety, company policies, grooming and appearance expectations, and typical work schedule.
Training Process & Timeline:
After completing all pre-employment onboarding steps before scheduling training. A Virtual Training Orientation will be held one week before the class to review expectations and preparation. Training can last 1-2 weeks, depending on the position.
Topics Covered: company culture, guest service standards, American Cruise Lines procedures and processes, your duties and responsibilities, shipboard safety, company policies, grooming and appearance, typical work schedule, and our brand loyalty Eagle Society program.
Shipboard Training:
After completing shoreside training, new managers will undergo 1 to 2 weeks of shipboard training, where they will shadow their current manager to gain on-the-job experience.
